Unfortunately, the Assignments screen cannot be used to edit or change assignments that have been synced from Canvas. If you need to delete an assignment in Synergy, you will need to unlock and save the assignment then delete it.Ĭan the Assignments screen in Synergy be used to edit the grading periods of assignments? The Canvas sync does not pass any information to Synergy about deleted assignments. If an assignment is deleted in Canvas, will it be deleted in Synergy after syncing? Sometimes Canvas may get confused and think it has sent scores to Synergy but Synergy does not have them. The Remaster Grade Passback should only be used to fix a gradebook that is not getting synced scores using the normal sync process. When should the Remaster Grade Passback be used and why? How long does it take for a Remaster Grade Passback to complete?ĭepending on the number of assignments in your Canvas class, if the class is cross-listed or not, and the number of other syncs in the queue, a Remaster can take anywhere from 20 minutes to several hours to complete. The Remaster Grade Passback is a very intensive process, nothing should be done in Synergy while the process is running. Remaster Grade Passback resends scores, submission statuses and assignment details to Synergy. The Remaster Grade Passback event can be triggered by going to the Grade Sync tab on the course navigation, and then to Settings. The Canvas assignment point value is set to zero
The name of the Canvas assignment is too long or contains special characters The Third Party Readonly toggle is turned off in an assignment Your Canvas Assignment Group name does not match a Synergy Assignment Type name There are a few different reasons that a Canvas sync may have errors:
Why am I getting an error when I try to sync from Canvas to Synergy?
#Synergy khsd update#
To resend a score to your Synergy gradebook (with a new Submission Status), you need to update the score of the assignment and Post Grades again (or trigger a Remaster Grade Passback event). Updates to Submission Status (None, Late, Missing, or Excused) will not mark the grade/score to be resent to Synergy. A single score in Canvas is only sent back once during the grade passback process. The Sync to Synergy process is started from the Actions menu on the Canvas Grade Book. How does the Canvas Sync to Synergy work? Remaster Grade Passback resends scores, submission statuses and assignment details (for assignments with grades and marked as Sync to SIS) to your SIS. You can trigger a Remaster Grade Passback event by going to the Grade Sync tab on the course navigation, and then to Settings.
To resend a score to your gradebook (with a new Submission Status), you need to update the score of the assignment and Post Grades again (or trigger a Remaster Grade Passback event). Updates to Submission Status (None, Late, Missing, or Excused) will not mark the grade/score to be resent to your SIS. If you update an assignment in Canvas and would like to update the assignment in your SIS, you'll have to modify at least one score for a student in the gradebook for that assignment for the changes to take place.Ī single score in Canvas is only sent back once during the grade passback process. Even though you may have selected all assignments for grade passback, only assignments with grades attached will be sent during the sync for creation in your SIS.
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